MillerKnoll · 2025 · Program lead

Training and Measurement

2 min read

Training and Measurement

The facts

  • 14 courses shipped (NA + EU)
  • 5×+ return vs a $100K target on one measured project
  • Success refused: login vanity
  • ROI method: on request (clearance)

The friction

Seats activate. The dashboard smiles. Nobody can say whether the work got better — only that the tool opened.

The fix

I led curriculum and measurement. Fourteen courses: short concept, same-day practice, judgment over completion theater. When we talked money, we talked money — and left the methodology behind clearance instead of fake portfolio precision.

Course catalog

Prompting course

In-flow practice

The finding

More than 5× a $100K target on one measured project. A number a CFO can fight. Taste lives elsewhere in this book. This page is the receipt.